Call Center
NFS is a top notch full service integrated customer service
center outfitted to handle all your ordering and customer service
needs. Equipped with on site trainers, monitoring staff and
integrated systems, we provide quick accurate and courteous
support for your direct marketing campaigns.
24-hour live operator 800 support
Full ordering and customer service support including online,
real-time order status, inventory, product descriptions, upsell
and cross-sell messaging and more
High capacity PBX and ADC capabilities with skill-based routing
Spanish speaking operators available
Agents are dual-role, handling both ordering and customer service
functions for a "one call does it all" support center
System driven up-sell, cross-sell and promotional offers allowing
you the opportunity to increase sales
