Service Guarantee
Making the choice to outsource your business can be a difficult decision but with National Fulfillment Services you can rest assured that we stand behind what we do everyday.
National Fulfillment Services manages its operation based on best practices in the industry and continually reviews, enhances and modifies its labor force to meet key performance indicators.
Here are some of the service levels we guarantee for our customers:
- 99% of all orders shipped within 48 hours
- 100% of all returns processed within 48 hours
- 99% of all inventory received within 48 hours
- 100% rush shipping same day
- 80% of calls received within 20 seconds
- 100% of call answered
- 99% Order Pick Accuracy
- 100% Fax and Mail Orders entered Same Day
NFS takes the worry out of outsourcing. Find out how you'll enjoy a cost effective and efficient solution with peace of mind. Contact us today!
