The Engine Behind the OrderLearn More
Turnkey Dependable FulfillmentLearn More
Over 50 Years of Superior Customer ServiceLearn More
A Loyal Partner Invested in Your SuccessLearn More
Bicoastal U.S. & Canadian DistributionLearn More
Benefit from the full range of turnkey, cost effective fulfillment services and solutions to achieve your goals and propel your business to success.
Warehousing & Distribution
Offering everything your business needs to meet its distribution and warehousing demands in a multi-channel worldRead more »
The power, reliability and flexibility you need to power your business. With unmatched ability to meet your business' processing challengesRead more »
Delight your customers with superior service and support providing the backbone of brand loyalty and increased sales performanceRead more »
NFS is the premier provider of custom IT and logistic solutions, building and implementing customized systems to meet your company's unique paradigmsRead more »
National Fulfillment Service Has One Vision…
“To provide superior service and support to delight our clients and their customers.”
We are a complete fulfillment service providing a full range of solutions for distribution, customer care and order management. We make the complex simple. Our mission is to exceed your expectations and ensure your success with fast, accurate fulfillment powered by 50 year’s experience as an industry leader and innovator.
We invite you to learn more about us and how we can help you grow your business…
What We Do:
NFS offers a full range of fulfillment services, including:
- B2C and B2B distribution solutions
- E-commerce fulfillment
- Contact center, customer care
- Sophisticated order fulfillment management with complete reporting
What makes NFS unique is our ability to quickly adapt our systems and processes to meet your specific goals. Instead of a cookie-cutter fulfillment approach, NFS provides a level of customization unmatched in the industry. The result: You’ll set yourself apart from your competition with:
- More cost effective solutions
- Reduced order-to-delivery time
- Higher consumer satisfaction
- More repeat orders
- Less returns
- Better business management
A Proven History of Great Service
With a 50-year history managing thousands of marketing programs for a wide variety of companies, we offer our clients experience and expertise unmatched in the industry. We started in 1965, developing fulfillment software and later expanding into transaction management, customer care and complete warehousing and distribution services. We have managed some of the most complex programs in the history of direct marketing. You can rely on our experience to help your business thrive.
Today, our fulfillment service continues to provide steady support and innovation to a select roster of clients, each with differing needs, but one goal: To provide their customers with great service. NFS is still a family-owned business, one that takes your decision to outsource your fulfillment service seriously.
The solutions we provide are designed to meet your specific needs and objectives. Our fulfillment service solutions are modular, which means you will never have to adjust your business model to match a prepackaged approach. When you’re ready to implement a customized, full-service solution for your fulfillment needs, NFS is your source for reliability and expertise.
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Why should you choose us as your Fulfillment Service Partner?
Innovation: All of our systems – from the call center and customer care to distribution — use proprietary software that is designed, devised, developed, engineered, tested and maintained by us to ensure your responses are processed smoothly and economically.Learn more »
Flexibility: We design customized solutions – fulfillment programs that fit your unique needs and accomplish your objectives – rather than trying to squeeze you into a “canned” package. Because our systems are modular, they can be modified and adapted to a “one-of-a-kind” program that keeps costs in check and performs above industry standards.Learn more »
Discipline: We deliver day-in, day-out stable support for your company, diligently and with constant grace under pressure. From our eCommerce, Continuity, Catalog and Subscription programs, NFS systems use relational marketing models where orders are not viewed as isolated events but part of a lifetime purchasing history for a consumer.Learn more »
Expertise: Our Team Leaders/Managers are also Systems Analysts who have taken part in designing some of the most rigorous and complex systems for fulfillment tasks. With an average tenure of 20 years, these fulfillment pros have thorough knowledge of the industry and a wealth of experience solving real-world issues.Learn more »
Experience: For over 50 years we’ve provided leadership by becoming the fulfillment partner in all aspects of the customer experience. We operate a wide array of order management, customer service and distribution projects handling some of the most complex tasks in the industry.Learn more »