Multiple Sites in the U.S. and Canada!

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The Engine Behind the Order

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Turnkey Dependable Fulfillment

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Over 50 Years of Superior Customer Service

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A Loyal Partner Invested in Your Success

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Benefit from the full range of turnkey, cost effective fulfillment services and solutions to achieve your goals and propel your business to success.

Warehousing & Distribution

Offering everything your business needs to meet its distribution and warehousing demands in a multi-channel world

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Order Management

The power, reliability and flexibility you need to power your business. With unmatched ability to meet your business' processing challenges

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Contact Center

Delight your customers with superior service and support providing the backbone of brand loyalty and increased sales performance

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Custom Fulfillment

NFS is the premier provider of custom IT and logistic solutions, building and implementing customized systems to meet your company's unique paradigms

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National Fulfillment Service Has One Vision…

“To provide superior service and support to delight our clients and their customers.”

We are a complete fulfillment service providing a full range of solutions for distribution, customer care and order management. We make the complex simple. Our mission is to exceed your expectations and ensure your success with fast, accurate fulfillment powered by 50 year’s experience as an industry leader and innovator.

We invite you to learn more about us and how we can help you grow your business…

What We Do:

NFS offers a full range of fulfillment services, including:

  • B2C and B2B distribution solutions
  • E-commerce fulfillment
  • Contact center, customer care
  • Sophisticated order fulfillment management with complete reporting

What makes NFS unique is our ability to quickly adapt our systems and processes to meet your specific goals. Instead of a cookie-cutter fulfillment approach, NFS provides a level of customization unmatched in the industry. The result: You’ll set yourself apart from your competition with:

  • More cost effective solutions
  • Reduced order-to-delivery time
  • Higher consumer satisfaction
  • More repeat orders
  • Less returns
  • Better business management

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A Proven History of Great Service

With a 50-year history managing thousands of marketing programs for a wide variety of companies, we offer our clients experience and expertise unmatched in the industry. We started in 1965, developing fulfillment software and later expanding into transaction management, customer care and complete warehousing and distribution services. We have managed some of the most complex programs in the history of direct marketing. You can rely on our experience to help your business thrive.

Today, our fulfillment service continues to provide steady support and innovation to a select roster of clients, each with differing needs, but one goal: To provide their customers with great service. NFS is still a family-owned business, one that takes your decision to outsource your fulfillment service seriously.

The solutions we provide are designed to meet your specific needs and objectives. Our fulfillment service solutions are modular, which means you will never have to adjust your business model to match a prepackaged approach. When you’re ready to implement a customized, full-service solution for your fulfillment needs, NFS is your source for reliability and expertise.

Why should you choose us as your Fulfillment Service Partner?

Innovation: All of our systems – from the call center and customer care to distribution — use proprietary software that is designed, devised, developed, engineered, tested and maintained by us to ensure your responses are processed smoothly and economically.

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Flexibility: We design customized solutions – fulfillment programs that fit your unique needs and accomplish your objectives – rather than trying to squeeze you into a “canned” package. Because our systems are modular, they can be modified and adapted to a “one-of-a-kind” program that keeps costs in check and performs above industry standards.

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Discipline: We deliver day-in, day-out stable support for your company, diligently and with constant grace under pressure. From our eCommerce, Continuity, Catalog and Subscription programs, NFS systems use relational marketing models where orders are not viewed as isolated events but part of a lifetime purchasing history for a consumer.

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Expertise: Our Team Leaders/Managers are also Systems Analysts who have taken part in designing some of the most rigorous and complex systems for fulfillment tasks. With an average tenure of 20 years, these fulfillment pros have thorough knowledge of the industry and a wealth of experience solving real-world issues.

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Experience: For over 50 years we’ve provided leadership by becoming the fulfillment partner in all aspects of the customer experience. We operate a wide array of order management, customer service and distribution projects handling some of the most complex tasks in the industry.

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Industries Served

Apparel

With extensive 24/7 customer care, thorough quality control measures, a full range of packaging options and over 50 years’ experience in providing turnkey fulfillment systems, NFS helps propel your apparel and accessory business to higher profitability.

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Home & Consumer Goods

From supporting a variety of custom parcel sizes and packing them with the utmost care, to providing knowledgeable contact center assistance, we will deliver exceptional service to your home and consumer goods business.

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Nutraceuticals & Supplements

With lot control systems, FIFO picking, conditioned storage in an FDA registered facility and expire date tracking, National Fulfillment Services caters to the specific needs of vitamin, supplement and nutraceutical companies.

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Food & Beverage

As an FDA and PA Department of Agriculture registered facility, NFS has the capability to cater to the unique service requirements for food and beverage fulfillment. With climate-controlled storage, expire date tracking and multi-channel distribution, National Fulfillment Services provides best-in-class service levels for consumable goods.

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Cosmetics & Skincare

NFS offers a flexible platform which can adapt to the needs of consumers, with custom tailored delivery programs, strict lot control systems and end-to-end product tracking. Our experience in supporting cosmetics and skincare companies translates into a superior, harmonized and cost-effective fulfillment solution.

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Subscription Boxes

Delight your customers and grow your subscription box business through National Fulfillment Services comprehensive kitting solutions. With the ability to scale production to meet your monthly demands we carefully control, manage and monitor the kitting process to ensure a consistent unboxing experience for every subscriber.

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DRTV

Propel your business with NFS’ decades of experience providing flexible order processing, customer care and distribution systems to DRTV businesses. Our comprehensive turnkey solutions allow you the freedom to market and grow your business.

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Media

With a proven history of providing catalog, eCommerce and customer service support coupled with best-way shipping analytics, direct induction to USPS processing centers and a wide variety of promotional pre-sale support, NFS is an excellent choice for your multimedia business.

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Collectibles

NFS offers customizable programs that support auto-ship, recurring shipment and continuity models for collectible and hobby companies. Our flexible management team ensures customer satisfaction through unparalleled brand knowledge, proactive support and prompt response.

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Publishing & Books

With a proven ability to manage distribution to consumers, retailers, libraries and stores, NFS provides the power you need to create a fine-tuned system customized to your business needs.

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Subscription & Circulation Management

For over 35 years, NFS has offered a full range of circulation management systems for paid and controlled BPA and ABC audited publications.

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See how we can improve your business by becoming your fulfillment partner