Our Technology

National Fulfillment Services combines best-in-breed technology with a hardware and software infrastructure to ensure uptime, mitigate risks and extend processing capabilities for our clients.

For over 50 years, NFS has been designing and implementing fulfillment systems. Our approach has been to remain as flexible as possible to meet the changing needs of our client base and to expand the services offered to meet the future needs of our customers. In today’s complex processing environment, NFS combines remote connectivity with our robust order management software, blending real-time XML and API connectivity for orders, transactions, customer service and consumer self-management with a powerful feature based order processing system.

NFS fully integrates the warehouse, contact center and order management system to provide visualization into warehouse receipts and balances, new web orders and contact center agent transactions. Throughout every stage of the fulfillment and customers service process a complete and comprehensive view of operations is available.

We have developed a financial reconciliation package that enables quick comprehensive auditing of all financial, sales tax and general ledger activity. Flexibility in offers, price tests and even services provided can be custom tailored for different customers depending upon your criteria. Our systems drive all services from source keys and promotion codes which identify price, postage and handling, premium services offered, payment options and other operations criteria. This gives clients the opportunity to test services, price test and track the results of different marketing mix approaches.

Business Partners:

Here’s a short list of some of the partners who help achieve our success: