We have One Vision: “To provide superior service and support to delight our clients and their customers.”
National Fulfillment Services is a full-service B2C and B2B turnkey solution for complete fulfillment services. We excel in handling focused solutions for contact center, order management and complete distribution.
Our spirit of accommodation and flexibility has made NFS a jewel in the industry, providing reliable service with a level of loyalty and integrity unmatched in the industry. With over 50 years experience as a family owned operation, we are not driven by outside investors eager to bring quick profits. We’re a family business that methodically does the job right each and every day.
You can expect more from us.
All of our systems – from the call center and customer care to distribution — use proprietary software that is designed, devised, developed, engineered, tested and maintained by us to ensure your responses are processed smoothly and economically.
We design customized solutions – fulfillment programs that fit your unique needs and accomplish your objectives – rather than trying to squeeze you into a “canned” package. Because our systems are modular, they can be modified and adapted to a “one-of-a-kind” program that keeps costs in check and performs above industry standards.
We deliver day-in, day-out, rock-solid support for your company, diligently and with constant grace under pressure. From our eCommerce, Continuity, Catalog and Subscription programs, NFS systems use relational marketing models where orders are not viewed as isolated events but part of a lifetime purchasing history for a consumer.
Our Team Leaders/Managers are also Systems Analysts who have taken part in designing some of the most rigorous and complex systems for fulfillment tasks. Their average tenure of 15 years, thorough knowledge of the industry and wealth of experience solving real world issues means you can count on invaluable insight and useful consultation to help make well-educated decisions.
For over 50 years we’ve provided quality leadership to the direct response industry by becoming the fulfillment partner in all aspects of direct marketing. We currently operate a wide variety of consumer direct promotions, handling some of the most difficult and complex tasks in the industry.
Call us to discuss your specific projects and we’ll treat you as members of our family, with reliable cost-effective service and support. We look forward to hearing from you!