If you’re using ShipStation's enterprise ecommerce platform to manage your sales channels, National Fulfillment Services can connect via API for a streamlined back-end fulfillment solution to propel your business.
Advantages Of ShipStation Fulfillment With NFS
We Offer End-To-End Services, So You Can Effectively Manage And Process Your Shopify Orders:
- Inventory Management: Up to the minute values are available through a perpetual inventory synchronization. This reduces overselling when stock values reach zero and enables you to sell inventory immediately after warehouse receipt.
- Order Fulfillment: Through APIs (Application Program Interface) orders are automatically inducted at daily intervals. Additionally, we have the capability to handle special instruction, kitting and other service commands.
- Order Management: Complete order management capabilities for: backorder management, advance orders, reships, continuity and auto-ships, exchanges and complex transactions.
- Confirmation of Order: After picking, packing and scanning an order, the system automatically confirms the shipment back to Shopify. The order confirmation contains carrier tracking IDs and can trigger shipping confirmation emails to the consumer.
- Specialized Warehouse Services: We offer gift wrap, kitting and assembly, returns management and the ability to use special packaging and customizable packing slips to ensure your brand and your image shine through everything we do.
- Customer Service Support: NFS can post returns, reships, credit and adjustments through its on-site customer care department. As a result, you’ll reap the rewards of happier and more loyal customers.
- Dedicated IT Support Services: You will have a dedicated IT analyst and an IT service department at your disposal. Our proactive support team will ensure a smooth and efficient fulfillment and customer experience. As you test new promotions, add features and change the dynamics of your cart experience you will have experienced technical support to make your vision a reality.
Benefit From Best-Way Shipping Options
We do everything we can to reduce shipping costs and improve delivery times. Our ShipStation order fulfillment services include the use of our best-way shipping analytics to determine the fastest and most cost-effective shipping method.
We offer a complete range of carrier solutions including:
- DHL – Package Plus Ground and Expedited, International
- USPS – First Class, Priority Mail Commercial Plus, Express, Regional, Flat
- FedEx – All ground and Air services, International, Smartmail
- UPS – All ground and Air Services, Freight, International, Mail Innovations
- Canada Post Expedited
- Asendia and Other Parcel Consolidators
Our Shopify Fulfillment Includes Industry-Leading Customer Support
NFS understands that e-commerce is a customer-driven business, and effective customer service is essential for success. Our highly trained and knowledgeable customer support staff is always available to assist your customers.
When you choose National Fulfillment Services for your ShipStation order fulfillment, you’re taking an important step to improve your service levels.