Service Levels Guarantee
Making the choice to outsource your business can be a difficult decision, but with National Fulfillment Services you can rest assured that we stand behind what we do with best-in-class service levels.
National Fulfillment Services manages its operation based on best practices in the industry and continually reviews, enhances and modifies its labor force to meet key performance indicators.
Here are some of the service levels we guarantee for our customers:
- 99% of all orders ship same business day
- 100% of rush orders received by 3pm ship same day
- Greater than 99.9% pick accuracy
- 100% of all returns processed within 48 hours
- 100% of all inventory received within 48 hours
- 80% of all calls received answered within 30 seconds
- 100% of calls answered
NFS takes the worry out of outsourcing fulfillment. Cost-effective, efficient and timely fulfillment services coupled with best-in-class service levels. Contact us today for peace of mind with your 3pl partner!